Shipping policy
Last Updated: 7/31/2025
Thank you for shopping with Pure Evals. We aim to provide you with the best shopping experience, including clear and transparent shipping information.
Processing Time
Orders are typically processed within 1–3 business days after payment verification.
Processing times may vary during peak seasons, holidays, or promotional events.
Shipping Timeframes
Since we work with global suppliers, delivery times vary based on your location and product availability.
Estimated shipping times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| Canada & Europe | 10–20 business days |
| Australia & New Zealand | 10–20 business days |
| Other International Locations | 15–25 business days |
Note: These are estimated delivery times and may be affected by customs, carrier delays, or unforeseen circumstances.
Shipping Costs
Free Standard Shipping on all orders
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
Tracking updates may take 2–5 days to appear, depending on the courier.
Shipping Delays
While we strive to ensure timely delivery, external factors such as customs clearance, natural disasters, or public holidays may cause delays. We appreciate your patience and understanding.
Incorrect Address Disclaimer
Please ensure your shipping address is correct when placing your order.
Pure Evals is not responsible for orders shipped to incorrect addresses due to customer error.
Lost or Stolen Packages
If your package is lost or stolen, please contact us at:
We will work with the carrier to investigate the issue; however, we are not responsible for items marked as “delivered” by the carrier.
Customs, Duties & Taxes
International customers are responsible for any customs duties, taxes, or fees imposed by their local government.
We are not responsible for delays caused by customs processing.
Questions or Support
If you have any questions regarding shipping, please contact us at: